Frequently Asked Questions

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What are you doing for COVID safety?

The safety of everyone involved in our projects is critical for us. For that reason, we ask our team members and trade partners to have masks available should you desire that they wear them in your home. Additionally, we ask that anyone feeling ill notify us ASAP and not come to a jobsite. We’d ask that you also let our team know if anyone in your home is feeling ill so we can inform our team.

How long will my heat be down?

We’ll make every effort to stage work so your heat is down for as little time as possible, especially in the coldest months. If your heat is down for any extended period, we’ll have space heaters available to ensure the home doesn’t get too cold. Also, if you have any extenuating circumstances like an elderly pet, please let us know!